I used the Forgot your User ID and/or Password feature, but I never received an e-mail from the system.

I used the Forgot your User ID and/or Password feature, but I never received an e-mail from the system.

If you do not receive an e-mail message after requesting it from Forgot your User ID and/or Password functionality:

  • Check your email client spam filter
  • Check with your IT department or email server provider for server level spam filters
  • The system may not recognize the e-mail address you entered as belonging to an ACS Paragon Plus account. If you have other e-mail addresses, you can try entering them in the Forgot your User ID and/or Password? feature.
  • Contact the ACS Publications Help Desk.
Topic Information
  • Topic #: 9131-183
  • Date Created: 12/05/2008
  • Last Modified Since: 08/09/2016
  • Viewed: 1090
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