Return Policy

Return Policy

If you have a question about your order or wish to return a product, please contact our Customer Service Representatives (Toll Free) at  1-800-227-5558 or (International) 1-202-872-4600. Also, you may use our Chat feature by clicking on the “Live Chat” tab and one of our Representatives will assist you.  Please note the following guidelines:

  • Requests for return must be made within 90 days of the invoice date.
  • Items will be accepted for return only if they are in a saleable condition and have not been marked or damaged in any way.
  • Credit for shipping will be given for items that are returned due to processing error. Customers must pay return shipping for items returned.
Topic Information
  • Topic #: 9131-2216
  • Date Created: 05/17/2013
  • Last Modified Since: 09/18/2013
  • Viewed: 354
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